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Position Details: Customer Support (Inbound) with Fluency in German
| Location: | Lisboa, Lisboa |
| Openings: | 10 |
Description:
At Onile IT, we inspire the technological transformation of organizations, adding value to their business.
We provide consulting services in information technology, communications, and electronics, covering the entire project development cycle: from gathering requirements, defining the architecture, developing and testing software and hardware, integrating the solution with existing systems, monitoring results, and implementing corrective measures.
Our focus is innovation, and we need people like you: with fresh ideas and the motivation to put them into practice!
Customer Support (Inbound) with Fluency in German
We are looking for a dynamic and empathetic professional to join a contact center team, with training provided in Lisbon. The role involves handling inbound calls related to travel assistance, ensuring effective support and solutions for customers.
Main requirements:
- Previous experience in customer support or contact center roles (preferred);
- Fluency in German (spoken and written) – mandatory;
- Immediate availability;
- Availability for rotating shifts (24/7);
- Excellent interpersonal communication, active listening, and customer orientation;
- Ability to work under pressure and manage multiple tasks simultaneously.
Conditions:
- Remote work;
- Direct contract with the client.
If you are ready to make a difference, send us your application!
By applying to this job, Onile IT has your consent to use your data for a period of two years. For any doubt, read our privacy policy or send us an e-mail to dpo@onile-it.pt.
